What providers can do now
- Register interest in the controlled pilot.
- Explore the public provider finder and public module pages.
- Review the planned verification and safety approach.
For providers
Prepare your organisation for safer participant-facing operations.
MapAble is designed for providers that need consent-aware intake, bookings, workforce eligibility, service evidence and participant review.
Register provider interestDetails
Clear information, without overstated claims.
What is coming soon
- Organisation profiles, service regions and service catalogues.
- Worker, driver, vehicle and practitioner credential tracking.
- Booking inboxes, service logs, invoice evidence and audit trails.
Verification note
Provider, worker, driver and admin access will start as pending. Matching, booking, rostering and dispatch will depend on role, consent and eligibility checks.
Useful links
Explore providers, read the privacy notice, or contact MapAble.
Ecosystem canvas
Provider ecosystem capabilities
Capabilities most relevant to organisations delivering support through MapAble.
Verified Worker Passport
MVP
Show evidence-backed worker capability: screening, training, experience, credentials, support preferences, and verification status.
CareJobsAcademy
What this unlocks: Transparent capability before assignment.
Budget Guardrails
MVP
Show estimated costs, line item labels, invoice checks, transport costs, and plan-manager export prompts.
CarePlanOpsCore
What this unlocks: Clear pricing before commitment — not NDIS funding decisions.
Reliability Engine
Next
Track response time, on-time arrival, cancellations, no-shows, completion rates, and participant rebooking.
CareTransportCore
What this unlocks: Accountability beyond star ratings.
Service Attestations
MVP
Record service completion, participant confirmation, worker acceptance, invoice status, dispute windows, and payout readiness.
CareCorePlanOps
What this unlocks: Governed payouts after service is confirmed.
Coordinator Command Centre
Advanced
Give support coordinators visibility across requests, workers, transport, budgets, invoices, issues, and outcomes.
CareTransportPlanOpsCore
What this unlocks: Consent-based oversight for coordinators.
Support journey
Provider delivery journey
From Access Pass to coordinator outcome — twelve steps that connect care, transport, confirmation, and improvement.
- Step 6
First shift trial is booked
Structured start with clear boundaries and tasks.
- Step 7
Live shift companion supports delivery
Checklists, notes, transport status, and incident shortcuts.
- Step 8
Participant confirms service
Plain-language confirmation of what was delivered.
- Step 9
Attestation and invoice are created
Evidence-linked records for review and export.
- Step 10
Payout eligibility is reviewed
Transfers only after gates pass — not before service.
Trust layer
Trust is the product
Consent first
Sensitive information is shared only with explicit participant control.
Role-based access
Workers, providers, and coordinators see only what their role requires.
Worker verification
Screening and credentials are tracked with clear status — not implied.
Pricing transparency
Line items, transport, and platform fees visible before payment.
Complaint pathway
Rights Navigator and support tickets with neutral, procedural language.
Human review for high-risk workflows
Safeguarding, disputes, and high-value payouts require human decisions.