Care + Transport Bundle
MVP
Book the worker, accessible ride, pickup notes, return trip, and buffer time in one flow.
CareTransport
What this unlocks: Whole-journey booking instead of separate admin.
MapAble Transport
Accessible journeys planned around real needs.
Learn how MapAble helps participants, providers, and drivers coordinate accessible travel with privacy-aware records — without over-claiming live national dispatch.
Who it’s for
One programme surface for the people who make accessible travel work.
Participants and supporters
Arrange accessible community travel with clear status language and consent-aware records.
Transport providers
Coordinate suitable vehicles and drivers when operator tools and partner integrations are enabled.
Drivers
Receive need-to-know trip instructions for assigned journeys — not unrestricted personal data.
How a trip works
Status language stays precise: requested is not booked, assigned is not en route, and advisory estimates are not confirmed pickup windows.
Requested
A trip request is submitted. This is not yet a confirmed booking.
Quoting
A price or window may be offered. Quotes are not confirmed until accepted.
Confirmed
The participant accepts a quote. Fulfilment can begin.
Assigned
An eligible driver and suitable vehicle are attached. Assigned is not en route.
In progress
Active delivery states from pickup through drop-off.
Completed
Service record closed for operations; review or dispute paths may follow.
What’s available
Labels reflect what this build can honestly claim. Pilot and sandbox are not live national supply.
Available now
Public transport module overview
Plain-language explanation of the safety model, privacy boundaries, and entry points.
Provider finder for transport-related search
Search and discover transport-related providers from the public directory.
Pilot or sandbox
Signed-in trip request and trip history
Authenticated participants can create a trip request and view their trip list in the pilot.
Advisory route estimates
Distance and duration estimates are advisory. Mock or partner adapters must be labelled; missing keys stay unavailable.
Coming next
Driver and vehicle eligibility before dispatch
Server-enforced verification and access-fit checks before assignment are not a public production claim yet.
Trip status updates, evidence, and participant review
Canonical live status, service evidence, and completion review remain coming next until release gates pass.
Requires partner integration
Partner operator booking and dispatch APIs
External operator booking integrations require a participating transport partner and configured credentials.
Public-transit station assistance
Staff meeting or station assistance claims require an authenticated partner assistance integration.
Safety and privacy
- Exact pickup and drop-off details stay restricted to authorised people.
- Route estimates are advisory until an operator confirms a window.
- MapAble is not an emergency service. If you are in immediate danger, call 000.
Find help next
Explore providers, related MapAble programmes, or contact the team.
MapAble Complete Support
MapAble Transport is part of the whole journey
Hireup helps people find and manage support workers. MapAble helps people plan, verify, travel to, receive, confirm, pay for, review, and improve support in the real world.
Not just a worker marketplace. A full journey layer for accessible support.
Ecosystem canvas
MapAble Transport capabilities
How MapAble Transport connects to the MapAble Complete Support ecosystem.
Live Shift Companion
Next
Support the shift itself with arrival, task checklist, communication notes, incident shortcut, transport status, and confirmation.
CareTransportCore
What this unlocks: Real-time support delivery, not just booking.
Reliability Engine
Next
Track response time, on-time arrival, cancellations, no-shows, completion rates, and participant rebooking.
CareTransportCore
What this unlocks: Accountability beyond star ratings.